Privacy & Security

999d Privacy Policy – How Your Information Is Kept Safe

Last Updated: January 1, 2026  |  English Version

Protecting your personal information at 999d is our top priority. This policy clearly outlines what data we collect, how it is used, and what rights you have over your information.

By registering with or using 999d, you are considered to have agreed to this privacy policy. Please take a moment to read it carefully.

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What This Policy Covers

  • What Information We Collect
  • How Your Information Is Used
  • Who We Share Your Data With
  • Cookie Policy
  • Your Rights
  • Contact & Complaints
SSL
256-bit Encryption
0
Sale of Data to Third Parties
24/7
Security monitoring
GDPR
Internationally Compliant

🛡️ How We Protect Your Information

The Core Pillars of 999d's Privacy Protection

256-bit SSL Encryption

At 999d, every transaction and piece of personal information you share is protected with the same level of encryption used by banks. No one outside can access or read your data.

Secure Data Storage

Your data is stored on internationally secured servers. Security is maintained through regular audits and third-party assessments.

Restricted access policy

Only authorized 999d staff may access your data for specific, defined purposes. All access is logged and reviewed on a regular basis.

No Third-Party Sales

999d never sells your personal information to advertising companies or any other third parties. That is our unwavering policy.

Special Protection for KYC Data

Copies of NID or passport submitted for identity verification are stored in separate encrypted storage and are not accessed outside of the verification process.

Regular Security Updates

999d's security systems are updated on a regular basis. If any new threat or vulnerability is detected, action is taken promptly and members are notified where necessary.

999d – believes your privacy is a fundamental right. When you register or place bets on our platform, certain information is shared with us. You have the right to know how we store, use, and protect that information.

This Privacy Policy is written in plain, easy-to-understand language so every member can follow it clearly. We believe that complex legal jargon only confuses people – which is why 999d Explains everything clearly and in plain language.

If you have any questions, reach out to our support team – they're ready to answer everything in Bengali.

Section 01

What Information We Collect

999d Information is collected in three ways – what you provide directly, what is automatically gathered as you use the platform, and what is required for identity verification.

Name & Identity
At the time of registration
Phone Number
Communication & OTP
Email Address
Account-Related
Date of birth
For Age Verification
Payment information
bKash / Nagad Number
IP & location
For Security Purposes
Device Information
App Users
Betting activity
Platform Usage
NID / Passport
For KYC Verification

Please Note: We will never ask for your bank PIN, mobile banking password, or card CVV. If anyone requests this information, it is fraudulent – report it to 999d support immediately.

Section 02

How Your Information Is Used

999d Your information is used only for specific, necessary purposes. Using data beyond what is required goes against our policy.

  • To create and manage your account, and to verify your identity at login
  • To process deposits, withdrawals, and other financial transactions
  • To comply with KYC verification and Anti-Money Laundering (AML) regulations
  • To provide customer support – resolving issues and answering your questions
  • To send you important updates via push notifications, email, or SMS
  • To monitor security and prevent fraud and account hacking
  • To analyze platform performance and support the development of new features
  • To meet legal obligations and satisfy the requirements of licensing authorities

We never share your information with third parties for marketing purposes without your consent. 999dYou will be given the option to opt in before any promotional messages are sent on its behalf.

Section 03

Data sharing policy – who we share with and when

999d Your information may be shared with the following parties under limited and specific circumstances:

  • Payment Processors: Services such as bKash, Nagad, and Rocket receive only the minimum information needed to complete a transaction
  • KYC Services: Licensed third-party companies for identity verification – used for verification purposes only
  • Legal authorities: We may be required to disclose information under legal obligation upon receipt of a court order or government directive
  • Licensing Authority: Required data is shared with regulatory authorities in accordance with licensing obligations
  • Security investigations: To assist in investigations related to fraud or money laundering

Beyond the reasons stated above 999d Your data is never passed on to any other company, advertiser, or individual. We do not sell your information under any circumstances.

Important: Any affiliated companies or service providers that 999d shares data with are contractually bound to uphold the same privacy standards.

Section 04

Cookie Policy – How We Use Cookies

Cookies are small text files saved to your browser. 999d To enhance your platform experience and remember your preferences using cookies.

You can turn off non-essential cookies at any time through your browser settings. Please note that doing so may affect certain features of the platform.

Section 05

Your rights over your information

999dAs a member of , you have several important rights regarding your personal information. These rights are aligned with international privacy laws.

Right to Access
You may request to see what personal information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information we hold.
Right to Erasure
Unless required by law, you may request that your data be deleted after your account is closed.
Right to Object
You may object to certain types of processing of your personal data.
Right to access your data
You may request a copy of your personal data at any time.
Right to Restriction
In certain circumstances, you may request that we temporarily pause the processing of your data.

To exercise any of these rights support@999d.world– email us or reach out via live chat. We aim to respond within 30 days.

Section 06

Protection of children and minors

999d's services are intended exclusively for individuals aged 18 and above. We do not knowingly collect information from minors.

Date of birth is verified at the time of registration, and age is confirmed through the KYC process. If any member is found to have registered while under 18, their account will be closed immediately and all associated data will be deleted.

If a parent or guardian discovers that their minor child has 999d– has opened an account, contact our support team right away.

To report an urgent complaint regarding a minor's account: support@999d.world – we will take action within 24 hours.

Section 07

Privacy Policy Changes & Updates

999d This Privacy Policy may be updated due to legal changes, business needs, or technical improvements.

For significant changes, we will notify members by email or in-app notification at least 7 days in advance. For minor changes, only the "Last Updated" date at the top of the page will be revised.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree with the changes, please contact support to close your account.

Section 08

Privacy Contact & Complaints

For any questions or concerns about this Privacy Policy, or to exercise your data rights, please reach out to us through any of the following 999d– contact us at:

  • Live Chat: Available 24/7 on the website or app – average response time 3 minutes
  • Email: support@999d.world – Response within 48 hours
  • For privacy-related requests, please include "Privacy Request" in the subject line

If we are unable to resolve your complaint, you may escalate it to the relevant licensing authority or data protection authority.

❓ Frequently Asked Questions

Frequently asked questions about account policy & support

Under 999d policy, each person is allowed only one account. However, two separate family members living at the same address or sharing a device may each maintain their own account – provided they are genuinely different individuals with their own KYC details. In such cases, it's advisable to notify 999d Support in advance to avoid any complications during future verification. It is strictly prohibited for one person to hold two accounts under different names or phone numbers, and if discovered, both accounts will be permanently closed.

999d's customer support team is available 24/7, every day of the week. For the fastest help, use the Live Chat on the website or app – on average, a Bengali-speaking agent responds within 3 minutes. For less urgent matters, you can email support@999d.world and expect a detailed reply within 24–48 hours. For payment issues, account lockouts, or security concerns, always use Live Chat as it offers the quickest resolution.
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Your data is safe – get started with confidence

Your privacy and security are always protected at 999d. Register now and join Bangladesh's most trusted betting platform.

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